VSSL A.1x issues with Orbi system

VSSLResidential
1 upvote

I have a pretty basic Orbi system hooked into my ISP router with TDS. My two A.1x's are struggling staying connected and they sometimes disappear on the network. I have to restart them every time I want to listen to music. Anyone else having this issue?

Verified solution
Taylor Duncan SVT

Hey Taylor! Check out our networking suggestions page found here.


You will need to enable "IGMP Proxying", ensure "UPnP" is enabled, then change the "Time to Live in Hops" value from 4 to 10. Once you've done this, we would also suggest factory resetting the unit by either holding the reset button on the back of the unit for 10-15 seconds or through the VSSL app on the device settings page of that particular VSSL.


This should help you get up and running! Let us know if you have any other issues.